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Class Reservations

All classes are available for online booking 1 week in advance. Online bookings close 10 minutes prior to class. If you choose to register at the door, please allow at least 20 minutes before class time to complete registration and payment. Your booking is valid until 5 minutes into class. If you are more than 5 minutes late, we will assume it is a no-show. In this scenario, your donation will not be refunded and you will be charged the suggested donation of $15. If you know that you will not be able to attend your scheduled class, you have up to 12 hours before your class to cancel. In this scenario you will not be charged. If you have a reservation or prepaid for class, please arrive at least 10 minutes before class starts so you have enough time to sign in and find your spot.

Code of Conduct

All participants of JUL Yoga shall adhere to this code of conduct at all times:

Before a yoga class the participant MUST sign in with our JUL Yoga staff. After the JUL Yoga employee has verified your registration and payment, you are welcome to enter the studio and find your spot. If tardy, the participant should sign in with an employee after the class has ended. With potential allergies of other participants in mind, everyone is asked not to wear any perfume, aromatherapy oils or other scented products. Please wear clean yoga clothes in which you can move easily. We suggest not to participate in a yoga class on a full stomach. Please do not wear shoes in the yoga studio. JUL Yoga supplies yoga mats for use during classes. If you choose to bring your own mat simply place it on top. To allow everybody to find a sound piece of mind, participants are asked not to talk in the yoga studio before or during the yoga class. We also ask that participants do not interact with any electronics including phones and smart watches during class time. The physical and mental integrity of participants must always be respected. Sexual behavior or sexually suggestive behavior will not be tolerated. JUL Yoga reserves the right revoke access or terminate the membership of any participant that does not observe the code of conduct and without a refund of any previously paid fee.

Drop-In Cancellation Policies

If you cancel 12 hours prior to your class, you will not be charged. If you cancel your class within 12 hours of the class start time or you miss your class without cancelling, your donation to JUL Yoga will not be refunded or credited. If you miss two classes or do not cancel within 12 hours of start time within one month you will additionally be charged the suggested donation of $15. This policy is important for our studio as with limited class space, we want to ensure an equal opportunity for all participants who may be able to attend. Filling each spot is critical not only for our philosophy of fostering a community experience or donating to a cause, but for guaranteeing a high-quality practice every time you attend class.

Liability Waiver

I recognize that yoga includes physical movements as well as an opportunity for relaxation and restoration. I understand it is my responsibility to inform the instructor of any limitations before class begins and that a class may not include specific instruction tailored to these limitations. I certify that I have consulted with a physician prior to and regarding my participation in any of the yoga classes or program offerings at this studio. I am aware that yoga is not a substitute for medical diagnosis or treatment. I understand the risks associated with the activities offered by JUL Yoga and I agree to follow all instructions so that I may safely participate in classes, workshops, or other activities. I hereby waive and release JUL Yoga, its owners, officers, employees, and instructors from any claim, demand, cause of action of any kind resulting from or related to my and/or the individual named above participation in the programs offered at the facility brought upon by myself, or anyone on behalf of me and/or the participant named above. In taking part in the yoga classes, workshops, or other activities at JUL Yoga, I understand and acknowledge that I am fully responsible for any and all risks, injuries, or damages, known or unknown, which might occur as a result of my participation in the classes, workshops, or other activities. I have read the above release and waiver of liability and fully understand its content. I hereby confirm I am of 18 years or older or the legal parent and/or guardian of the individual named above. I am legally competent to sign and voluntarily agree to the terms and conditions stated above. We hope you practice mindfully and enjoy your time at JUL Yoga.

5 & 10 Class Pass Terms & Conditions

5 Class Pass & 10 Class Pass prices are subject to change at anytime. Passes expire six (6) months after purchase date and cannot be used on more than one person, used to pay for another person, or be transferred to another person.

Monthly Membership Terms & Conditions

Monthly members will be charged a one time fee of $150. Monthly members may enjoy one month of unlimited yoga starting from their purchase date, however they must still reserve a spot for each class they wish to attend. Monthly memberships will not automatically charge your account at the start of a new month. You must re-register if you wish to continue a monthly membership. Because of the short-term commitment, we do not allow monthly members to cancel or receive a refund for the month they have purchased.

Yearly Membership Terms & Conditions

Yearly membership payment options include a monthly payment plan of $130/month (that will charge automatically based original payment date) or a paid-in-full one time fee of $1,500. Yearly members may enjoy one year of unlimited yoga starting from their purchase date, however they must still reserve a spot for each class they wish to attend. If autopay fails for a monthly payment plan member, we will notify them and suspend the account until payment is made. Yearly memberships will not automatically charge your account at the start of a new year. You must re-register if you wish to continue a yearly membership. You may freeze your yearly membership at any time for medical or personal reasons with written notice. You may pause your account for up to 90 days. Please email hello@julyoga.com to submit your freeze request or if you have any questions.

Payment Policy

All yoga classes held by JUL Yoga must be paid for before admittance. If you selected the Pay-in-Person option, someone will take your donation before class begins. Payments can be made by debit cards, credit cards, JUL Yoga gift cards (coming soon) and cash. In the case of non-payment, JUL Yoga reserves the right to suspend the account of the relevant participant. JUL Yoga reserves the right to change its prices. Any changes are announced in advance.

Privacy Policy

JUL Yoga collects the personal data of its participants to execute payment orders, update its membership records, and for administration and information purposes. Personal data can also be used to inform the participants about activities of JUL Yoga including any changes in the schedule. If the participant does not want to receive communications from JUL Yoga, they may communicate this to JUL Yoga by sending an e-mail to hello@julyoga.com. The participant is aware they cannot use all online services and products of JUL Yoga in that case. JUL Yoga never releases any personal data of its participants to third parties without their consent.

Schedule Changes

JUL Yoga reserves the right to change the schedule at any time. If possible, any changes are announced in advance. JUL Yoga reserves the right to cancel a yoga class that has been scheduled or to change the yoga teacher mentioned in the schedule in the event it is needed. In the case of JUL Yoga canceling a class, there will be a refund provided to prepaid, drop-in participants only (members excluded). JUL Yoga is always here for you, but reserves the right to close its doors on public holidays or on other days.

Return Policy

Online Purchase Returns

Returns are no biggie! We also change our minds sometimes or realize we picked up the wrong size. It happens and we got you!

Guidelines for Online Returns & Exchanges

  • We accept returns for refund within 30 calendar days from the date you receive your order
  • Returns are processed in 2-3 business days, but may take 5-7 business days after to show up in your bank account (depending on your bank).
  • Items marked with Final Sale cannot be returned, refunded or exchanged.
  • Returns must be issued as credit to the original form of payment. If this is not possible, returns will be issued in the form of store credit.
  • We reserve the right to refuse a refund if the items have any signs of wear, alteration, or misuse.
  • Damages must be reported within 2 days of receiving merchandise or cannot be returned.
  • You may return online purchases through mail or in-person at the studio.

How should I send my return back?

Please refer to the Return Policy above and online to ensure that your return meets the criteria stated.

  • Securely repackage your items in the package you received them in.
  • Enclose the packing list so your return can be processed quick and efficiently.
  • Please note that shipping and handling charges are not refundable.

Please send returns to:
JUL Yoga
4 Norwich Road
East Haddam, CT

In-Store Purchase Returns

We will gladly accept unworn, unwashed clothing. Hosiery and undergarments may not be returned. Defective items may be returned within 30 days. Final sale items cannot be returned or exchanged. Merchandise returned with an original sales receipt with credit card slip attached within 30 days will be refunded to the original form of payment. Without the original receipt, a return qualifies for an exchange or store credit equal to the current selling price of the item. Returns with a gift receipt will be refunded as JUL Yoga store credit.

  • Credit/Debit Refunds: All credit and debit purchases will be refunded as credit. Processing timeline is dependent on customer’s banking institution.
  • Cash Refunds: Purchases made in cash will be refunded as cash for amounts up to $100. Any cash returns exceeding this amount will be refunded via check by mail in 7-10 business days.
  • Check Refunds: Purchases made by check will be refunded via check by mail in 7-10 business days.